The following duties are representative of the range of duties performed under this job classification. Individual employees may only perform a subset of the duties listed. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Operates and maintains the TOC including altering signal timings as needed due to accidents or heavy traffic flow.

Monitors traffic signal system and equipment, both from the TOC and in the field, diagnoses problems and coordinates solutions to signal problems

Updates all computer databases related to the signal system

Supervises and trains other TOC staff

Documents work performed on all devices in the TOC and the intelligent transportation system infrastructure.

Remains on-call 24 hours a day in order to respond to emergencies involving traffic operations; will be required to wear a pager.

Recognizes critical and emergency situations and coordinates response with emergency service providers through dispatch and control of system equipment.

Coordinates with City’s contract traffic engineer to study problem traffic areas and develop proposed solutions.

Performs data collection including traffic counts, turning movement counts, and similar reports.

Facilitates provision of camera images to TOC website and City’s Cable Access Television Channel.

Participates in the formulation of recommendations for procedural, functional and material enhancement of the TOC

Answers the telephone; provides information; returns calls as necessary.

Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter.

Copies and distributes correspondence, letters, memoranda and other related materials.

Uses knowledge of various software programs to operate a computer in an effective and efficient manner.


Additional Job Functions

Performs other duties as required.


Minimum Training and Experience Required to Perform Essential Job Functions

Associates Degree from an accredited college/university, preferably in Electronics or Electrical Engineering required with five years experience in traffic control operations/design or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Level II or III certification from the International Municipal Signal Association or equivalent certification body preferred. Must have an understanding of intelligent transportation systems, GIS mapping and databases, and fiber optic and wireless communication systems. Valid Tennessee Driver’s License required.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machines, tools and equipment which includes a computer, printer, facsimile machine, copy machine, calculator, telephone, traffic signal controllers, etc. Must be able to use body members to work, move or carry objects or materials. Must be able to exert up to 50 pounds of force occasionally and up to twenty pounds of force frequently. Physical demand requirements are at levels of those for active work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability of speaking and/or signaling people to convey or exchange administrative/technical information. Includes giving assignments and/or directions to co-workers or assistants.

LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, and methods and procedures. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.

INTELLIGENCE: Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the position.

VERBAL APTITUDE: Requires the ability to record and deliver information to supervisors and officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines and objectives.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment, measuring and recording devices.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated equipment.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: May require the ability to differentiate colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people (i.e. staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures. Must be adaptable to performing under moderate stress when confronted with an emergency related to the job of Traffic Operations Coordinator.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear).