Purpose of Job

The purpose of this job is to perform supervisory/manual work functions associated with operation and maintenance of the Water & Sewer Department. Duties and responsibilities include supervising assigned employees; visiting job sites to oversee work status/quality; ensuring proper equipment maintenance; monitoring the telemetry system; processing departmental documentation; and responding to questions or concerns from citizens.


Essential Duties and Responsibilities

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, assigning work, counseling, and recommending disciplinary and other personnel actions.

Inspects equipment to ensure proper maintenance and operation.

Visits job sites; locates service lines for builders; performs inspections; monitors progress and ensures conformance to designated procedures/standards.

Monitors telemetry system to control pump stations to ensure adequate water storage tank levels.

Maintains inventory of departmental materials, equipment, and supplies; initiates orders for new or replacement materials.

Receives various documentation (reports, personnel forms, invoices, etc.); reviews, approves and/or forwards as appropriate.

Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter.

Communicates with contractors, suppliers, or other individuals concerning services or supplies.

Responds to citizen/customer inquiries and complaints, to include providing information, researching problems, initiating phone calls, etc.

Responds to routine requests for information from officials, employees, members of the staff, the public or other individuals.

Answers the telephone; provides information; returns calls as necessary.

Uses knowledge of various software programs to operate a computer in an effective and efficient manner.

Additional Job Functions

Performs other duties as required.



Minimum Training and Experience Required to Perform Essential Job Functions

High school diploma (or GED) required, with 8 years of experience in a water/sewer utility environment (or related), with 5 yrs. supervisory experience preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Requires Class II Water Distribution Systems licensure; Class II Sewer Collection Systems licensure; Cross Connections Control certification; and a valid Commercial Driver's License.



(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED
TO PERFORM ESSENTIAL JOB FUNCTIONS


PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machines, equipment and tools which includes a motor vehicle, computer, typewriter, calculator, telephone, mechanic tools, drafting tools, etc. Must be able to use body members to work, move or carry objects or materials. Must be able to exert up to one hundred pounds of force occasionally, and/or up to fifty pounds of force frequently. Physical demand requirements are at levels of those for light to heavy work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability of speaking and/or signaling people to convey or exchange administrative, technical and plumbing-related information. Includes giving assignments and/or directions to co-workers or assistants.

LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, and methods and procedures related to the job of Maintenance Supervisor. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.

INTELLIGENCE: Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the job of Maintenance Supervisor.

VERBAL APTITUDE: Requires the ability to record and deliver information to supervisors and officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines and objectives.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: Requires the ability to differentiate colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people (i.e. staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures. Must be adaptable to performing under minimal stress when confronted with an emergency related to the job of Maintenance Supervisor.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear).



KNOWLEDGE OF JOB:


Has considerable knowledge of the policies, procedures, and activities of the City and Water & Sewer Department practices as they pertain to the performance of duties relating to the job of Maintenance Supervisor. Has considerable knowledge of Water & Sewer Department practices as necessary in the completion of daily responsibilities. Knows how to develop and administer operations and staff plans and objectives for the expedience and effectiveness of specific duties of the department. Is able to develop and implement long-term goals for the department to promote effectiveness and efficiency. Knows how to keep abreast of any changes in policy, methods, computer operations, equipment needs, etc. as they pertain to departmental operations and activities. Is able to effectively communicate and interact with subordinates, supervisors, members of the general public and all other groups involved in the activities of the department. Is able to assemble information and make written reports and documents in a concise, clear and effective manner. Has good organizational, management, human relations, and technical skills. Is able to use independent judgment and discretion in supervising subordinates including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems. Has the ability to comprehend, interpret, and apply regulations, procedures, and related information. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Has the mathematical ability to handle required calculations using percentages and decimals. Is knowledgeable and proficient with computers. Is able to read, understand and interpret financial reports and related materials.