Automatic Bank Draft	Meeting Water Demands
Bank Draft Application (PDF)	Residential Sewer Rate Adjustment
Contract (PDF)	Sewer Project Update
Change of Information Form (PDF)	Water Department Goals
Cross Connection Letter	Water And/Or Sewer Availability Application Form (PDF)
Top 10 water quality issues in your home	Sewer Moratorium Information
Plumbers Affidavit

How are Water Rates Set?

Brentwood Water Department Water Quality Report 2007 (PDF)

See Pictures of the New Pump Station on Murray Lane

Meeting Water Demands
 

The City of Brentwood has completed the projects to provide more pump capacity from our suppliers and has added 5 million gallons of additional storage in our water tanks, for a total of 14 million gallons.  This is a 55% increase in water storage capacity. 

With all the water improvements now in place, the City will be in a better position to meet the normal and predictable irrigation needs of our customers.  However, with no direct raw water source, Brentwood will never be in a position to provide enough water for UNLIMITED irrigation use during prolonged periods of drought.  Mandatory watering schedules for irrigation demand may still be required in the future, but at a lesser scale.  The improvements represent a cost effective approach to better meet peak demands during limited periods without creating excessive storage capacity for the remainder of the year.

 

Water Department Goal

The goal of the Water and Sewer Department is to operate and maintain a safe and dependable water distribution system for residents and businesses at volumes and pressure sufficient to meet customer needs and for fire protection. Water is purchased from the Harpeth Valley Utility District and Metro Nashville. The division checks all water pumping stations and tank sites daily. Water samples are taken on a daily basis at random areas throughout the City to ensure safe quality.

For Questions concerning Water and Sewer Billing, please contact us at 615-661-7061.

 
Water/Sewer Bills and Automatic Bank Draft

The City of Brentwood provides the feature of paying for your water/sewer bill through automatic bank draft. This eliminates having to write a check each month, as well as the cost of postage or making a trip to our office to pay. The exact amount of your bill is automatically deducted each month from your checking account on the due date of the billing cycle.

There will be a memo on your water bill stating the month and day the bank will begin deducting the amount from your account. You will continue to receive a water/sewer bill each month which will enable you to keep your bank account balanced.

Sewer Project Update

The City extends sewer through the pressurized grinder pump method which makes the installation less disruptive than the gravity sewer and makes the program less costly for the City and the homeowners. 

In 2005 the City will install a grinder pump project in the Murray Lane and Hillview Estates Subdivisions.

Automatic Notification System

In order to better serve our customers and allow quicker response to system emergencies, the Water & Sewer Department has purchased and installed a computer controlled phone system that has the ability to call multiple pre-selected phones in times of water shortage or emergencies.

How are Water Rates Set?

The State of Tennessee requires that all utilities must break even financially – the water department’s revenue must equal its expenditures including depreciation. The City’s water department rate structure must allow for the utility to be self sufficient without receiving any revenue from the City (i.e. city taxes cannot be used to fund the water department).

Other factors that affect the water rate and are not controlled by the City include (1)the cost of water from the City’s suppliers, Metro Nashville-Davidson County and the Harpeth Valley Utility District and (2) the cost of wastewater (sewage) treatment from Metro. The City does control personal services and operation expenses which represents less than 25% of total expenditures. Even though the sewage treatment rate from Metro increased in the past, the City has maintained a stable rate structure to our customers – in fact, two years ago there was a 5% across the board reduction in the City’s water/sewer rate.

The Brentwood Water and Sewer strives to operate in an efficient manner, provide the community with the best service possible, and keep the water/sewer rate at a reasonable rate. Do I Have Brentwood Water? Why does the City’s Water Department not serve all areas of Brentwood? Before certain portions of Williamson County were incorporated into the City of Brentwood, other public utility companies were established to provide water service to essentially rural areas. Once a utility district is established, another utility company or municipality cannot provide water to this area or take over the service area. Therefore when Brentwood annexes an area where another utility company already provides water or is within its designated service area, the Brentwood Water Department cannot serve it. At the present time, Mallory Valley Utility District, Harpeth Valley Utility District and the Nolensville Utility District provide water to customers inside the Brentwood city limits. Brentwood Water Department cannot serve these customers unless the other utility districts decide to disband or sell the service area. As such, it is not unusual for a resident to receive water from one provider and sewer service from the City of Brentwood.